Privacy Policy

Effective Date: 3rd of May 2026

BG Hair (also known as BlackGold Hair, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make a purchase, or interact with us through WhatsApp, email, or social media.

By using our website (bghair.com.ng) or services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect personal information to provide a smooth and secure shopping experience. This may include:

a. Personal Information You Provide

• Full name
• Phone number (including WhatsApp)
• Email address
• Delivery address
• Billing/payment details (processed securely via third-party providers)
• Order details and purchase history

b. Automatically Collected Information

• IP address
• Device type and browser
• Pages visited and time spent on site
• Cookies and usage data

c. Communication Data

• Messages sent via WhatsApp, email, or contact forms
• Customer support interactions

2. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Communicate order updates and confirmations
• Respond to enquiries and provide customer support
• Improve our website, products, and services
• Send updates, promotions, or offers (only if you opt in)
• Prevent fraud and ensure secure transactions

3. Sharing of Information

We do not sell or rent your personal information.

We may share your data only with trusted third parties necessary to operate our business, including:

• Delivery and logistics partners
• Payment processors (secure third-party providers)
• Website hosting and analytics services

All third parties are required to handle your data securely and only for the purpose provided.

4. Cookies & Tracking Technologies

Our website uses cookies to:

• Improve your browsing experience
• Remember your preferences
• Analyze site performance

You can disable cookies in your browser settings, but some features of the site may not function properly.

5. Data Security

We take reasonable and appropriate measures to protect your personal information, including:

• Secure website hosting
• Encrypted payment processing
• Restricted access to sensitive data

While we strive to protect your information, no method of transmission over the internet is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your data (where applicable)
• Opt out of marketing communications at any time

To exercise any of these rights, please contact us using the details below.

7. Data Retention

We retain your information only as long as necessary to:

• Fulfill your orders
• Comply with legal obligations
• Resolve disputes and enforce policies

8. Third-Party Links

Our website or social media may contain links to third-party platforms (e.g., Instagram, payment gateways). We are not responsible for the privacy practices of these external sites.

9. Children’s Privacy

BG Hair does not knowingly collect personal information from individuals under the age of 13. If we become aware of such data, it will be deleted promptly.

10. Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in our operations or legal requirements. Updates will be posted on this page with a revised effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

BG Hair (BlackGold Hair)
📍 19a Kenneth Agbakuru Street, Off Rasheed Alaba Williams, Lekki Phase 1, Lagos, Nigeria
📞 WhatsApp: +234 816 744 9189
📧 Email: bg.hair009@gmail.com

12. Consent

By using our website and services, you consent to the terms of this Privacy Policy.

BG Hair – Premium Hair. Flawless You.