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About Our Hair
Yes, every single labeled human hair product in the BG Hair collection is crafted from genuine human hair. You will always know exactly what you’re buying from us, and it will always be the real thing.
This is one of the most important questions in the world of hair and the answer matters. Raw hair is completely unprocessed human hair collected directly from a single donor. It retains its natural cuticle direction, making it the most durable and authentic form of hair available. Virgin hair has never been coloured or chemically processed but may have been steam-processed to achieve a certain texture. Both are excellent quality, the difference lies in how naturally they behave and how long they last with proper care.
BG Hair partners with trusted suppliers across South Asia and Southeast Asia regions known for producing premium-grade human hair with strong cuticle integrity, natural lustre, and exceptional longevity. Every batch is quality-checked before it reaches you.
All human hair naturally experiences minimal shedding; this is normal and expected. However, our hair is cuticle-aligned and properly wefted to minimise shedding significantly. If you experience excessive shedding, please reach out to us directly; we’re here to help.
Yes. Because our products are genuine human hair, they can be coloured, bleached, and chemically treated in the same way your natural hair can. However, we recommend consulting a professional stylist for bleaching, as over-processing can reduce the lifespan of any hair. Starting with a strand test is always wise.
Absolutely. Flat irons, curling wands, blow dryers, all work beautifully on our human hair products. We recommend using a heat protectant before applying direct heat, and keeping temperatures below 180°C to preserve the hair’s natural integrity for longer.
Products & Wigs
We carry HD lace, transparent lace, and regular lace frontal wigs across a range of textures; straight, wavy, curly, and body wave. Our frontals are designed for the most natural-looking hairline with minimal visible lace when properly applied.
A frontal wig covers your entire hairline from ear to ear, giving you maximum styling freedom, especially for pulled-back styles or off-face looks. A closure wig covers only the crown parting area and is typically easier to maintain and more protective for your natural hair. If flexibility and styling range are your priority, go frontal. If protective styling and ease of maintenance matter most, closure is ideal.
Our wigs and bundles are available in lengths ranging from 10 inches to 30 inches, depending on texture and style. Bob wigs are offered in shorter lengths from 8 to 14 inches. Specific length availability varies by product, please check individual product pages or ask us via WhatsApp.
With consistent, proper care, gentle washing, correct storage, and minimal heat damage, our wigs typically last between one and three years, with many of our clients reporting much longer with diligent maintenance. Raw hair in particular is known for exceptional longevity. The more intentional your care routine, the longer your investment lasts.
Ordering & Payments
You can shop directly on our website at bghair.com.ng, add your items to cart, and check out. You can also order via WhatsApp, where our team will guide you through selection, payment, and delivery confirmation.
We accept bank transfers, mobile payments, and other payment options confirmed at checkout. For WhatsApp orders, our team will provide secure payment details directly. We do not store your financial information.
Completely. BG Hair is a verified, established business with a physical showroom in Lekki Phase 1, Lagos. We have an active track record and hundreds of satisfied customers across Nigeria and internationally. You can visit us in person or review our Instagram (@bg_hair) to see our community.
Yes. We welcome bulk orders for resellers, event stylists, and gifting purposes. Please contact us directly via WhatsApp or email for wholesale pricing and availability at: bg.hair009@gmail.com.
Delivery & Shipping
Yes. We deliver to all states across Nigeria. Delivery timelines vary by location, Lagos orders are typically fastest, while interstate deliveries may take 2–5 business days depending on the courier.
Yes. BG Hair delivers worldwide. International delivery timelines and fees vary by destination. Please contact us via WhatsApp before placing an international order so we can confirm the most accurate shipping estimate for your location.
Once your order is confirmed and dispatched, you will receive a tracking number or courier update via WhatsApp or email. Our team stays in communication with you throughout the delivery process.
While we take great care in packaging every order, we understand that issues can occasionally arise. Please contact us within 48 hours of receiving your order via WhatsApp with photos of the item. We will work with you promptly to resolve the matter.
Hair Care & Maintenance
Gently detangle your wig before washing. Use a sulfate-free shampoo and work it through the hair in a downward motion, never circular scrubbing. Rinse with cool water. Apply a moisturising conditioner from mid-shaft to ends, leave for 3–5 minutes, then rinse. Pat dry with a microfibre towel and allow to air-dry on a wig stand before styling.
Store your wig on a wig stand or mannequin head to preserve its shape. Keep it away from direct sunlight and humid environments. For wigs you don’t use frequently, a silk or satin bag provides the best protection against tangling and frizz.
Use sulfate-free and paraben-free shampoos and conditioners specifically formulated for human hair extensions. For daily maintenance, a light leave-in conditioner or hair oil (such as argan or coconut oil) applied to the ends will keep the hair moisturised and reduce friction. Avoid heavy alcohol-based products, as these dry out human hair significantly over time.
This is the most common sign that your hair needs a deep conditioning treatment. Apply a rich hair mask or deep conditioner, cover with a plastic cap, and leave for 20–30 minutes before rinsing. Incorporate a deep conditioning session into your hair care routine at least once a month for best results.
Returns & After-Sales
Due to the hygienic nature of hair products, we are unable to accept returns on opened or worn items. However, if you receive a product that is defective, incorrect, or significantly different from what was described, please contact us within 48 hours of delivery and we will resolve the issue directly. Customer satisfaction is not optional for us, it is the foundation of everything we do.
The fastest way to reach us is always WhatsApp. You can also email us at bg.hair009@gmail.com or visit our showroom in Lekki Phase 1. Our business hours are Tuesday to Saturday, 9AM to 7PM. For urgent matters, WhatsApp is your best route.
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